Prologue Chapter 2 - Healthcare now Chapter 3 - Old foundations Chapter 4 - Assessment for assessment’s sake Chapter 5 - See one, do one, teach one Chapter 6 - Anatomy of a Decision Chapter 7 - Common Biases Chapter 9 - A prescription for better decisions Chapter 10 - The Nightingale experience Chapter 11 - Staff Progression Chapter 12 - Two black boxes Chapter 13 - Care of the future Epilogue