The book, chapter by chapter
Chapters
Explore the prologue, thirteen chapters and epilogue through short summaries of the book's main ideas. Most pages also include reflection activities to accompany your reading.
Opening
Setting out
Part 1
Context
Part 2
The wrong kind of training
Chapter 3
Reflection
Old foundations
Training still rewards recall when the job now demands judgement.
Chapter 4
Reflection
Assessment for assessment's sake
Assessment chases defensibility and tick boxes over real ability.
Chapter 5
Reflection
See one, do one, teach one
Replace blind case-counting with deliberate, structured practice.
Part 3
How decisions are currently made
Chapter 6
Reflection
Anatomy of a decision
How clinicians actually reach a diagnosis under uncertainty.
Chapter 7
Reflection
Common biases
Volume and complexity expose clinicians to systematic bias.
Chapter 8
Process versus outcome
A good outcome does not prove a good process.
Chapter 9
Reflection
A prescription for better decisions
A toolkit beyond bias-spotting for sharper everyday decisions.
Chapter 10
Reflection
The Nightingale experience
Pandemic decisions under extreme uncertainty, from the London Nightingale.
Part 4
How decisions will be made in the future
Chapter 11
Reflection
Staff progression
Treat career progression as a deliberate lever for retention.
Chapter 12
Reflection
Two black boxes
Pair human and machine so each covers the other's blind spots.
Chapter 13
Reflection
Care in the future
Scaling technology to spread better decisions, if it is designed well.
Closing
Looking ahead